Privacy Policy

Privacy PolicyEffective: 01-AUG-2020

Service Privacy Policy

Gurukul Education Online (hereafter called “GE” “us” or “we”) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy describes our collection and use of personal information collected from you through the online and/or mobile services, websites, and software provided on or in connection with (collectively, the “Service”), which are offered through (i) (ii) mobile applications associated with and (iii) any other gurukul education website, app or online service which links to this Privacy Policy. “You” or “your” means a visitor or a user (whether signed in or not) of our Service. Your use of the Service is conditioned on your acceptance of this policy.A note about Student Data: for any purpose other than improving and providing our Services to the School or on the school’s behalf This Service may be purchased by providers of educational services, such as schools, institutions, educational / training organizations or teachers (collectively referred to as “Schools”) that use our services for educational purposes. When GE contracts with a School to provide the Service, we may collect or have access to Student Data of that school, institution, organization (defined below), which may be provided by the School or by the student. We consider such Student Data to be strictly confidential and in general do not use such data. Our collection, use and sharing of Student Data is governed by our contracts with the School and any applicable laws and regulations of local land, including, in the U.S., provisions of the Family Educational Rights and Privacy Act (“FERPA”). Our policy is in compliance with Personally Identifiable Information (PII) for EU’s General Data Protection Regulation (GDPR). the Children’s Online Privacy Protection Act (“COPPA”) and applicable state laws. If you have any questions about reviewing, modifying, or deleting personal information of a student, please contact your School directly.Use these links to navigate to the following topics of interest:

  • Information GE collects about you?
  • How GE uses the information we collect
  • How does GE share your information?
  • How long does GE retain your information?
  • How does GE protect your information?
  • Do we use Cookies?
  • Third Party disclosures & third-party links
  • Changing Our Privacy Policy
  • Our Principles
  • Contacting us

1. Information GE collects about you?

GE collects information in several ways from different parts of the Service.Information you provide to us. The type of personal information we collect may vary depending on your account type.

School Information. When a teacher, school administrator, or other authorized person associated with a School registers for an account on our Service or corresponds with us, we may collect personal information such as a name, e-mail address, payment information, username and password, and information about the School.Student Information. Once registered, a School may provide information about its students, such as student names or other identifiers, passwords, e-mail address for the student or the student’s parent or legal guardian, and educational level and topic of study. Personally, identifiable information collected from or about students, along with other information associated with that personally identifiable information is “Student Data.”

Parent and Child/ Student Information. When a parent or guardian (“Parent”) /Individual Student or group of students (Other than School) register for an account on our Service or corresponds with us, we may collect personal information such as a name, e-mail address, payment information, username and password. We may also collect information about the child(ren) authorized by the Parent to use the Service through the Parent’s account, including a profile name for the child user and selection of a profile avatar. Each child user (Below 15 years) profile must be associated with a Parent account, and children cannot access the Service without the Parent first signing in to the Parent account with the Parent’s sign in credentials.

Learning and Activity Information. During the course of providing the Service, we collect information about your use of the Service, as well as any information that you submit to the Service, such as answers to questions, eMail, session feedback, Survey associated with teaching quality, on line test, Live & recorded sessions , complete a user survey or otherwise communicate with GE.

Information we receive from your use of our Service. Like most websites and online services, GE automatically collect certain types of usage information when you visit out site, read our e-mails, use our Service or otherwise engage with us. This information is typically collected through cookies, how frequently you access the Service, no of times you viewed the recorded sessions, and other actions you take on the Service.

How GE uses the information we collect

To provide and maintain the Service. We use the information we collect to deliver the Service to you. For example, we need to use your information to process payments, personalize learning curriculum, provide Schools, Parents and students with information and reports about student and child performance and use of the Service, respond to inquiries and provide customer support.To improve, personalize, and develop the Service.We use information to tailor the content and information that we may send or display to users, to offer personalized content and instructions, to otherwise and personalize your experience while using the Service.To communicate with you.promotional or informational e-mails to School or enrolled students We use your information to provide transactional notifications for certain activities relating to your use of our Service, like we may send e-mail notifications when a user completes an activity, to provide receipt for payment or other subscription notices. From time to time, we may send periodic, Teachers.To promote safety and security and respond to legal process.We use information to promote the safety and security of our Service, our uses and other third parties. For example, we may use the information to authenticate users, facilitate secure payments, detect and prevent fraud and other harmful activities, respond to legal requests or claims, and enforce our terms and policies.

  • Keep track of whether you are signed in or have previously signed in so that we can display all the features that are available to you.
  • Remember your settings on the pages you visit, so that we can display your preferred content the next time you visit.
  • Customize the function and appearance of the pages you visit based on information relating to your account; for example, to default you to a particular grade level, or to remember customized settings for a report.
  • Track website usage for various purposes including website optimization, website improvement, sales, marketing, and billing.
  • Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services (particularly those that require you to sign in) may not function properly if your cookies are disabled.

How does GE share your information?

GE may share or disclose your personal information as needed to provide our Service or with your consent or permission. We may also share personal information in the circumstances described below.Aggregate or De-Identified Information. We may share information in aggregated and/or anonymous form that cannot reasonably be used to identify an individual. For example, GE may disclose aggregated user statistics (i.e., the total number or percentage of GE users from a particular geographic region) in order to describe our services to current and prospective partners and other third parties, and for other lawful purposes.Merger or Sale. If GE becomes involved in a merger, acquisition, bankruptcy, change of control, or any form of sale of some or all of its assets, your personal information may be transferred or disclosed in connection with the business transaction. In such an event, we will make efforts to provide notice before personal information is transferred and becomes subject to a different privacy policy. We will not transfer Student Data associated with School accounts in the event of a merger or sale unless the recipient has committed to The Student Privacy Pledge principles or similarly stringent privacy protections, or we will provide Schools with notice and an opportunity to opt-out of the transfer of Student Data by terminating their accounts and any associated student users before the transfer occurs.

How long does GE retain your information?

We will retain personal information for as long as needed to provide the Service and for our internal business purposes, which may extend beyond the termination or cancellation of your subscription or user account. For example, we may retain certain data as necessary to prevent fraud or future abuse, for recordkeeping or other legitimate business purposes, or if required by law. We may also retain and use information which has been de-identified or aggregated such that it can no longer reasonably identify a particular individual. All retained personal information will remain subject to the terms of this Privacy Policy.Student Data. We will not knowingly retain Student Data beyond the time period required to support an educational purpose, unless authorized by a School or parent. We do not delete or de-identify any Student Data from an active student user account associated with a School except at the direction of the School. The School is responsible for maintaining current student rosters and identifying Student Data which the School no longer needs for an educational purpose by removing students from the school’s master roster or by submitting a deletion request.Unless otherwise directed by a School or Parent, we will delete or de-identify personal information of student and child users after a period of inactivity, after the termination or cancellation of the license subscription, or after termination of our agreement with the School, in accordance with the terms of any applicable written agreement with the School, written requests from authorized School administrators, and our standard data retention schedule. Authorized School administrators may contact us at to request additional information about our standard data retention schedule and available options for customizing standard data retention schedule to meet individual School requirements.We may not be able to immediately or completely delete all data in all instances, such as information retained in technical support records, customer service records, backups, and other similar business records. We will not be required to delete any information which has been de-identified or disassociated with personal identifiers such that the remaining information cannot reasonably be used to identify a particular individual

Children protection right

When it comes to the collection of personal information from children under the age of 15 years old, we encourage parents and guardians to talk to their children about safe and responsible use of their Personal Information while using the internet because we are concerned about your children providing us any personal information without your consent.

How does GE protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We take strong precautions to protect your data from loss misuse, unauthorized access or disclosure, alteration, or destruction.We use regular Malware Scanning measures to protect your information from unauthorized users.Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Also, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology, which encrypts your personal information before it’s sent over the Internet.We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your information.All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.We use cookies to: Understand and save user’s preferences for future visits,Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that makes your site experience more efficient and may not function properly.

Third-party disclosure & Third-party Links

We do not sell, trade, or otherwise, transfer to outside parties your Personally Identifiable Information unless we provide users with notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or the public.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. The links in this area will let you leave our site. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by GE. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.We do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Changing Our Privacy Policy

We review our privacy policy from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site. We will notify you of any material change to this Privacy Policy by posting a notice on our Site homepage for a reasonable period of time following such update, and by changing the effective date (located at the top of this page). We request users to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

Our principles

We ensure that our business venture is held accountable and organize a privacy policy to assure our customers that their information is responsibly managed. we are responsible for all privacy decisions and are required to protect the information you access. Data may not be collected, used or disclosed in the context of a commercial activity without the consent of the individual to whom the information relates.The Principles as summarized are as follows:

  • Accountability: Our organization is responsible for personal information under its control and shall comply with this principle.Identifying purposes: The purposes for which personal information is collected shall be identified by our organization at or before the time the information is collected.
  • Consent: The knowledge and consent of the individual are required for the collection, use of disclosure of personal information except where inappropriate.
  • Limiting collection: The collection of personal information shall be limited to that which is necessary for the purposes identified by the organization. Information shall be collected by fair and lawful means. Limiting Use,
  • Disclosure and Retention: Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law.
  • Accuracy: Personal information shall be as accurate, complete and up to date as is necessary for the purposes for which it is to be used.
  • Safeguards: Personal information shall be protected by security safeguards appropriate to the sensitivity of the information. Challenging Compliance: An individual shall be able to address a challenge concerning compliance with the above principles to the designated individual or individuals accountable for the organization’s compliance.

If there are any questions regarding our privacy policy, please contact our support team ( )Last Modified: 01-AUG-2020